Privacy Policy

Overview

AppointmentFind is a directory service that helps users find available appointments at healthcare practitioners. We do not handle bookings directly, and we do not require user accounts. This privacy policy explains what limited data we collect and how we use it.

Information We Collect

We collect limited, anonymous data to operate and improve our service:

• Anonymous Analytics: Page views, button clicks, and general usage patterns collected through Google Analytics
• Device Information: Browser type, device type, and user agent string
• Location Data: Geographic coordinates when you use our map search feature (to show nearby practitioners)
• Problem Reports: When you report an issue with a listing, we collect your description, the affected business reference, and anonymous device identifiers

We do not collect names, email addresses, phone numbers, or other personally identifiable information unless you voluntarily provide it (e.g., when contacting us via email).

How We Use Your Information

The anonymous data we collect is used to:

• Display relevant search results based on your location
• Understand which features are most useful
• Identify and fix technical issues
• Improve the accuracy of practitioner listings

Cookies

We use cookies for anonymous session tracking and analytics. A device identifier cookie helps us understand usage patterns without identifying individual users. You can disable cookies in your browser settings, though this may affect some functionality.

Third-Party Services

We use Google Analytics to collect anonymous usage statistics. When you click through to book an appointment, you will be redirected to third-party booking platforms (such as JaneApp, Noterro, or ClinicSense). Those platforms have their own privacy policies that govern how they handle your booking information.

No User Accounts

AppointmentFind does not require user accounts or registration. All bookings are completed directly on the practitioner's booking platform, not on our site.

Data Retention

Anonymous analytics data and problem reports are retained to help us improve the service. Since no personal information is collected, there is no personal data to delete.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

If you have questions about this privacy policy, please email us at [email protected] or visit our contact page.